We are a home cleaning business that growing fast. We are a people first company who values relationships. Our happy people translates into us being a great company. We are a culture of respect, integrity and fun!
Answering phone calls, responding to emails, delivering great customer service and supporting our team members are the main priorities all of which you can do from home. You will champion our culture of people first. This means solving customer issues and communicating with our field teams. The ability to resolve problems quickly and correctly are critical to success in this position.
To be self motivated & self reliant
Be able to make a personal yet professional connection with people over the phone
Respond to emails and calls quickly
Solve problems with respect and positive outcomes
Be exceptional in making and keeping out customers happy!
Take detailed notes of customer conversations and communicate them with teams
Must have great written skills and communicate clearly
Must have knowledge of intermediate computer skills
Deliver excellent customer satisfaction via inbound and outbound phone calls
Deliver excellent customer satisfaction via emails quickly and accurately
Deliver excellent internal customer satisfaction (our team) quickly and accurately
Make appointment and reach company goals
Anticipate the future needs or our members and proactively meet those needs
Fluent in Spanish and English (preferred but not required)
Who we’re looking for
This role requires someone who is comfortable interacting with people over the phone, via email and text. The ideal candidate will be friendly in person and on the phone, a self starter who takes initiative and can get tasks completed accurately.
You will have to solve problems, talk to customers both new and existing and team members and support anything that may arise. You will be on the phone frequently and on the computer equally as much. All while being friendly, timely and self directed.
Fluent in Spanish and English
Having past sales or customer service experience.
Retail sales experience
A College Degree (not required)
If this sounds like a fit. Apply below!
Apply To Join Our Team
What do you like to do for fun?*
What motivates you to work hard?*
Do you consider yourself a lucky person?*
What's been your greatest disappointment?*
The answer doesn't have to be work related.
Do you have your own computer, smart phone and access to the Internet?*
What languages do you speak?*
Are you legally able to work in the United States?*