Frequently Asked Questions

How much is a cleaning cost?

If you don’t have extras like deep cleaning or move-in/move-out then please use our pricing calculator to determine you price. If you would like to see the price of extras simply visit our booking page.

Try Our Pricing Calculator To Find Your Instant Price:

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Note: Please select only the rooms you want serviced. Round up for half baths and count anything that could be a bedroom. For example, an office, an extra kitchen or extra living room needs to be counted as a bedroom for our pricing. 1 kitchen and 1 living room are included in every flat rate service.

How long does a cleaning take?

The time needed for a home cleaning vary’s depending on the condition of the home, number of add-on’s and overall size of the home.  Generally speaking, expect to be within one of these time frames.

Home Size Estimated Time
1 bedroom 1 – 2 hours
2 bedrooms 2 – 3 hours
3 bedrooms 3 – 4 hours
4+ bedrooms 1 hour per 725 SQFT

Is there a discount for regular service?

You bet! The more frequent your services are the more rewards you receive.

Weekly Bi-Weekly Monthly
15% Off 10% Off 5% Off

How many maids are on a cleaning team?

We always send a team of 1 to 2, sometimes 3 depending on the job requirements.

Will there be a different team every time I book a service?

No, we will always send the same team unless you ask us not to do so. We understand the value of having your team know your home for a consistent quality service.  We try our best to keep you with the same team as long as you are with Ready Set Maids.

In cases where your regular team is out sick or unavailable, their back up team will take care of your home. That way you’re never caught off-guard.

Move-in/move-out cleaning and a regular cleaning. Whats the difference?

Move-in/move-out cleanings include these extras to prepare a home the next resident. The extras included in the move-in/move-out cleaning include:

  • Baseboards
  • Inside windows
  • Window sills
  • Ceiling fans
  • Blinds

The move-in/move-out cleaning is done to ensure the home is as good as new for the next tenant or owner. More information can be found here.

Deep cleaning and regular cleaning. Whats the difference?

A deep cleaning includes everything a standard cleaning does but with more detail work including:

  • Ceiling fans
  • Baseboards
  • Vents
  • Electrical outlets
  • Light Switches
  • Blinds

for more information on our deep cleaning service visit our deep cleaning page.

Is Ready Set Maids insured?

Yes, Ready Set Maids is fully insured.

Is Ready Set Maids bonded?

Ready Set Maids is fully bonded. You’re in great hands. 🙂

Can I cancel my appointment if I change my mind?

There are not contracts or agreements working with Ready Set Maids. You may cancel any appointment at any time. We ask that you kinly let us know 24 hours in advance. There is a $70 fee for canceling within the 24 hours window.

When will you charge my card?

We place a hold on your account 1 day BEFORE  your service. You will only be charged after the service has been completed.

Should I leave a tip and how?

Tips are appreciated by our team however there’s no obligation to tip. You may tip in cash, leave a tip in your account or let us know and we will add it to your card for you.

It says reoccurring payment on my bank statement, will I be charged again?

You are only charged when we have completed your cleaning. We never charge without having performed a service for you.

Do I need to be home for my cleaning?

Not at all. We just need a garage or gate code or a key hidden away somewhere to access your home. Just let us know in your notes when you book or tell us on the call. We will get in and clean while you are out. Plus we will lock up when finished!

How much is a cleaning cost?

Please use our pricing calculator to determine the price for your regular cleaning service. If you are interested in extra services such as deep cleaning, move in/out, inside fridge or oven, windows or more, please use our booking page to determine the cost.

How long does a cleaning take?

Cleaning time depends on the number of rooms that require cleaning. For 1 bedroom, estimated time is 1-2 hours, which increases to 2-3 hours for 2 bedrooms. For 3 bedrooms, expect the cleaning service to take up to 4 hours. For larger homes, expect one hour per 525 square feet.

What is the discount for regular service?

A weekly service attracts a 25% discount. Bi-weekly earns you 20% off, while monthly cleaning services earn 15% off.

How many maids are on a cleaning team?

Depending on the job requirements, we send up to 2 maids for hourly cleaning depending on what you select at checkout. However, typical jobs provide a team of 1-2 maids.

Will there be a different team every time I book a service?

We value consistency as much as you do, so we always send the same team to clean your home unless you specifically request a different team. If your regular team is unavailable, then their back up team will assist you.

Move-in/move-out cleaning and a regular cleaning. What’s the difference?

To ensure that your home is in perfect condition for the next tenant, we take care of:

  • Baseboards
  • Inside windows
  • Window sills
  • Ceiling fans
  • Blinds

Deep cleaning and regular cleaning. What’s the difference?

Deep cleaning services offer everything included in our regular cleaning services as well as:

  • Ceiling fans
  • Baseboards
  • Vents
  • Electrical outlets
  • Light Switches
  • Blinds

Is Ready Set Maids insured?

Yes, we are fully insured.

Is Ready Set Maids licensed and bonded?

Yes, we are fully licensed and bonded.

Can I cancel my appointment if I change my mind?

You are free to cancel an appointment for any reason at least 24 hours in advance of your scheduled cleaning service.

When do you charge my card?

We will place a hold on your card 24 hours before the time of your service. We will only charge you after the service has been completed.

Should I leave a tip and how?

You are not obligated to tip your maids, but if you choose to do so, you can either tip in cash or through your account, or we can add a tip to your bill for you.

It says reoccurring payment on my bank statement, will I be charged again?

We will never charge you without having performed a cleaning service for you. You will only be charged once we complete your cleaning.

Do I need to be home for my cleaning?

No. Our cleaning professionals can clean even when you are not home so long as you leave us an access code or key to your property. Please let us know how to gain access in the notes when you book our services, or let us know by phone. Our team will be sure to lock up once they have finished.